Can the internal USB cable be replaced if it fails?
Yes, our design allows for cable replacement in most configurations. However, we recommend contacting our technical team to ensure proper installation. Most customers find it more cost-effective to order a replacement unit, as our warranty typically covers manufacturing defects.
Does the gooseneck length affect the USB charging speed?
Longer cables experience higher voltage drop due to increased resistance. A 2-meter gooseneck at 3A will drop approximately 0.15V, while a 0.5-meter version drops only 0.04V. We provide detailed voltage drop calculations for each custom length. For critical applications, we recommend shorter lengths or higher wire gauge (20AWG).
Do you support custom USB-C to USB-A configurations for OEM?
Absolutely. We offer full OEM customization including connector combinations, wire gauge, length, and shielding specifications. Minimum order quantities apply. Please contact our sales team with your technical requirements for a custom quote.
What EMI protection does your shielding provide?
Our multi-layer aluminum shielding provides approximately 60-80dB of EMI attenuation across the 1MHz-1GHz range, suitable for most industrial environments. For extreme EMI applications (e.g., near high-power RF equipment), we offer enhanced shielding options.
Are your goosenecks compatible with USB 3.0 high-speed data transfer?
Yes, our USB-C High-Speed Series and USB-A Standard Series both support USB 3.0 data rates. The shielding and internal cable design maintain signal integrity even at high frequencies. Tested to USB 3.0 specifications.
