Our team typically responds within 24 hours. We're here to help you find the perfect flexible positioning solution for your needs.
Get in Touch
Have questions about our products or need a custom solution? Reach out to us through any of the channels below.
Headquarters
Building 3, Hongxinbao Industrial Park, 68 Garden Road, Fenghuanggang, Tangxia Town, Dongguan, China
Phone
+86 769 2322 5953 +86 13715083523
Email
sales@flexiblearm.com support@flexiblearm.com
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM Saturday: 9:00 AM - 12:00 PM (GMT+8, China Standard Time)
Send Us an Inquiry
Fill out the form below and we'll get back to you within 24 hours.
Frequently Asked Questions
Quick answers to common questions about our products and services
How quickly can I get a quote?
We typically provide quotes within 48 hours for standard products. For custom solutions requiring engineering review, quotes are usually delivered within 3-5 business days.
What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pieces for most products. However, we understand prototyping needs and can accommodate smaller quantities for initial evaluation at adjusted pricing.
Can I get samples before placing a bulk order?
Absolutely! We encourage clients to evaluate samples before committing to production. Sample lead time is typically 1-2 weeks, and sample costs are often creditable against bulk orders.
What is your typical production lead time?
Standard products: 2-3 weeks. Custom products: 3-4 weeks depending on complexity. Rush orders can be accommodated for an additional fee.s.
Do you offer custom design services?
Yes, custom OEM/ODM is our specialty. Our engineering team can work from your specifications or collaborate to develop a solution that meets your exact requirements.
What certifications do your products carry?
Our manufacturing facility is ISO 9001:2015 certified. We offer RoHS-compliant products and can provide FDA-registered medical-grade components. Additional certifications available upon request
We Value Your Time
Our commitment to responsive service means you'll never be left waiting. Whether it's a quote request or technical question, we prioritize clear and timely communication.
24-hour email response
48-hour quote delivery
Dedicated account manager
48h
Average Quote Response
Prefer to Talk Directly?
Our sales team is available Monday through Friday to discuss your requirements and provide immediate assistance.
